At Dal Line, we strive to provide high-quality abayas to our customers. Please read our exchange and return policy carefully before making a purchase.

Manufacturing Defects:
If you receive an abaya with a manufacturing defect or an issue that is clearly our fault, we will accept the return and either repair or replace the item at no cost to you. Please contact us within 7 days of receiving your order to report any such issues.

Customer Errors:
We are not responsible for errors made by customers, including but not limited to:

• Incorrect size selection
• Color preference changes
• Fabric texture or style dissatisfaction

In these cases, we will not offer exchanges, returns, or refunds.

No Cancellations or Refunds:
Once an order is placed, it cannot be cancelled. We do not offer refunds under any circumstances.

Exchanges:
Exchanges are only available if the mistake is on our part (e.g., we sent the wrong size or color). In such cases, please contact us within 7 days of receiving your order to arrange an exchange.

Return Shipping:
In the event of a manufacturer defect, we will cover the cost of return shipping. For all other cases, the customer is responsible for any shipping costs.

Condition of Returns:
All items must be unworn, unwashed, and in their original condition with tags attached for us to consider any exchange requests.

By placing an order with Dal Line, you agree to this exchange and return policy.